Load paper Make sure that the paper is free of rips, dust, wrinkles, and curled or bent edges. If the power cord is compatible with the product, but the product still does not turn on, continue to the next solution. Print Cartridge and Black Start Copy lights blinking. How does HP install software and gather data? Europe, Middle East, Africa. The Start Copy Color light and the Power light are blinking In this normal condition , the following blinking lights pattern displays on the control panel:.
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This tool applies to Microsoft Windows PC’s only.
Removing and reinstalling the cartridge might help. If the electrical outlet pssc not workplug the product into another outlet that does work. If the carriage is stuck on the left side of the productmove the carriage to the right side of the product. Multiple cleanings might be necessary to restore printing.
If you already installed the control panel overlay, and your product has been working for some time, do not attempt to reinstall the overlay.
Envelopes might feed incorrectly if the envelope flap moves pxc the rollers grip it.
If that paper feeds correctly, there might be a problem with the other paper. The following recommendations can help prevent recurring paper jams in your HP product. For example, if you are printing on Clean pec rollers Follow these steps to remove any debris, dirt, or paper scraps from the rollers.
Clean the problem cartridge contacts. Contact HP to replace the power cord.
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Choose c300 to update the list. Make a color copy Follow these steps to test the scanning capability of the product by making a color copy. The Virtual Agent is currently unavailable. Select an existing paper size C1300 the program you are printing in, click Fileand then click Print.
HP Photosmart C All-in-One Printer series Troubleshooting | HP® Customer Support
Any warranty support needed would be completed by the reseller that sold the product. Make sure that the carriage can move freely Use the following steps to make sure that the carriage moves freely.
Slide the cartridge into the empty slot at a slight, upward pwc, and then gently push it until it snaps into place. If these steps resolved the issueand the test page printsthere is no need to continue troubleshooting.
Blinking Lights on the HP PSC 1500 and Photosmart C3100 All-in-One Printer Series
Please enter a Product Number to complete the request. Click the Windows iconand then click Computer.
Solution Follow the steps below to resolve this issue. Troubleshoot issues with the All-in-One software Possible causes for issues with the product software include:. C310 the power module Disconnect the power cord from the rear of the product.
Click Fileand then click From Scanner or Camera.
Wait for the product to finish the task If the product is busy, wait for the product pcs finish the task. Remove, inspect, and reseat the problem cartridge.
The carriage moves into the access area on the right, unless there is an obstruction.